PRIVACY POLICY

1. Who we are

Studio RUUM is an architectural and interior design studio based in North London, providing architectural design, planning support, and interior design services for residential and commercial projects.

Business name: Studio RUUM
Website: https://www.studioruum.co.uk
Contact email: info@studioruum.co.uk

Studio RUUM is the data controller responsible for your personal data.

2. What information we collect

We may collect and process the following personal data:

Name
Email address
Phone number
Property address or postcode
Project details you share via forms, emails, or consultation bookings
Any drawings, photos, or documents you choose to send us

We only collect information that is necessary to communicate with you and deliver our services.

3. How we collect your data

We collect data when you:

Fill in a contact form on our website
Book a consultation via Calendly
Email or call us directly
Subscribe to updates or communications (if applicable)

4. Why we collect your data (legal basis)

Under UK GDPR, we process your data for the following reasons:

To respond to enquiries and communicate with you
To provide architectural and interior design services
To arrange consultations and meetings
To prepare proposals, drawings, and agreements
For legitimate business interests, such as improving our services and managing our workflow

Where required, we rely on your consent, which you may withdraw at any time.

5. How we store and protect your data

Your data is stored securely using trusted platforms and reasonable technical measures.
We take appropriate steps to prevent unauthorised access, loss, or misuse.

6. How long we keep your data

We only retain personal data for as long as necessary:

Enquiry data: up to 12 months
Client project data: up to 6 years (for contractual and legal purposes)

After this period, data is securely deleted.

7. Third parties we share data with

We may share limited data with trusted third parties only where necessary, including:

Website hosting and forms (Wix)
Consultation booking system (Calendly)
Website analytics tools (e.g. Google Analytics)
Professional consultants working on your project (only with your knowledge)

We never sell your data.

8. Your rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, email us at info@studioruum.co.uk.

9. Complaints

If you’re unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO).

Website: ico.org.uk

10. Changes to this policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.